Delivery Information

Where my Hamilton order can be delivered? 

• All orders made through hamiltonwatch.com/en-gb/ can only be delivered to United Kingdom addresses.

When will I recieve my Hamilton order? 

• We are currently offering complimentary Express Delivery for all watch purchases. Once your order has been dispatched, you should receive it within 24 to 48 hours.  Please note that due to Brexit orders might take slightly longer at customs. 

When will my Hamilton order be shipped? 

• Orders placed after 11:30am GMT will be processed on the following working day. 

Where are Hamilton orders shipped from? 

• All orders placed through hamiltonwatch.com/en-gb/ are shipped from Switzerland. 

Will I have to pay any extra cost or delivery duty upon delivery of my Hamilton order? 

• We are pleased to inform you that all the delivery duties are included with your order so you will not have to pay any extra costs. 

How can I track my Hamilton order? 

• Once your order is shipped, we will send you a confirmation email with the tracking details. Please note that it might take some time for the tracking information to become available on the courier website. However, if 24 hours after ordering the tracking information is not visible; please contact our customer service team so we can investigate further.

Can I change the delivery address for my Hamilton order? 

• If you need to change or modify the original address of your order, please contact our e-commerce customer service team and they will provide you with more information about how to proceed. 

Can I request my Hamilton parcel to be sent to a collection point or PO Box ? 

• For security reasons, we do not deliver to collection points or PO Box addresses. If you would like to place an order with any of these options, please contact our e-commerce customer service team so that we can find explore alternatives for you. 

Does Hamilton deliver to Channel Islands?

•  We do ship to Channel Islands. However, please note that the delivery times might take slighly longer. For more information, please contact our e-commerce customer service team. 

* Please note that all deliveries require a signature and can only be delivered to the original delivery address provided at the point of order. *Due to the current situation and following the government guidance regarding social distancing rules the signature request has been replaced for alternative methods of proof of delivery.*