Shipping Policy
Most orders are processed within 24 hours of credit card approval. If a band adjustment is needed please allow an additional 2-3 Business Days for the watch to be serviced. Orders placed on Saturday and Sunday will be processed on Monday. Orders placed on an official holiday will be processed on the following business day.
SHIPPING OPTIONS
The following shipping options are available and vary depending on package size, weight and destination.
- Standard Ground (Arrives within 5-7 business days)
- Expedited 2nd Day (Arrives in 2 business days)
- Rush Overnight (Next business day)
Rush Overnight Delivery:
Orders must be placed weekdays before 12:00pm EST (for watches not needing any adjustments) for guaranteed same day shipment. Orders received after 12:00pm EST will ship the following business day (if no adjustments are needed for the watch). If order needs verification, allow 1-2 more business days.
SHIPPING COST
Shipping charges vary depending on the package size, weight, destination and shipping method.
- Standard Ground (Arrives within 5-7 business days): Free of charge
- Expedited 2nd Day (Arrives in 2 business days): Free of charge
- Rush Overnight (Next business day): Shipping quotes can be obtained on the checkout page
SPECIAL NOTE:
For your protection, a signature will be required upon delivery for expedited-shipping orders.
We are unable to ship to PO boxes, hotels or freight forwarding addresses.
Please note we only ship to U.S. addresses (Continental United States and Hawaii)
SHIPPING ADDRESS DISCLAIMER
Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. Our address verification software package is updated regularly and contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address you enter is not recognized. Should you have any problems with the address validation, please call our Customer Service representative at 1-800-234-8463 (from 9 AM to 7 PM EST Monday through Friday.)